Submit Button Won't Work

If you get to the end of the Builder (usually page 6) and clicking submit does nothing, this means a field has incorrect data somewhere.

The first thing to check is the number fields such as rent and deposit on page 1. If you've put something other than a number (e.g. "£") it won't work. A fix to notify users when a non number character is inserted is being pushed to the live site soon.

Otherwise, check all dropdowns options. The following are mandatory and must be selected:

Page 1 (Tenancy Details)

  • country (England or Wales)

  • tenancy type

  • deposit status

Page 6 (Other and Save)

  • business type of person signing

If still won't work

If the submit button doesn't work after checking all fields, don't hesitate to get in touch via the chatbot in the bottom corner or via our contact page.