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GRL Help Docs
  • Introduction - Tenancy Builder 3
  • Quick Start - Tenancy Builder 3
  • Credits
  • Profiles
    • Create and Use Profiles
    • Copy, Edit or Delete a Profile
  • Tenancies
  • Create a New Agreement
  • Fields
    • 1 - Tenancy details
    • 2 - Tenant details
    • 3 - Utilities
    • 4 - Guarantor
    • 5 - Documents
    • 6 - Other Matters and Signers
  • Blank Agreement
  • Edit an Agreement
  • Draft Agreement
  • Download an Agreement
  • Duplicate an Agreement
  • Delete an Agreement
  • Digital Signing
  • Other Forms
    • What is Other Forms?
    • Possession Notices
    • Rent Increase (Section 13)
    • Edit a Form
    • Delete a Form
    • Download a Form
  • Referencing (Tenancy Assessment Report)
    • What is Referencing (Tenancy Assessment Report)?
    • New Report
    • Download a Report
    • Duplicate a Report
    • Delete a Report
  • Inventory (Schedule of Condition)
    • Inventory - Quick Start
    • Add or Edit Template
    • Add or Edit Tenancy to Inventory
    • Add or Edit Activity (Reports)
    • Send Inventory for Signature
    • Handle Check Out and Compare Reports
  • Applicants
    • What is Applicants?
    • Add New Applicant
    • Testing the Application Form
    • Viewing and Using Applicant Data
    • Landlord Reference from Applicant Data
    • Edit or Delete an Applicant
  • Troubleshooting
    • When Trying to Build, Not Seeing the Save and Build Dropdown
    • Check Status Page
    • Can I Remove Grounds 1 and 2 From Agreement?
    • Email Didn't Arrive
    • Login Troubles
    • Agreement Failed (or Hangs In Progress)
    • Wrong Email Address in Digital Signing.
    • Submit Button Won't Work
    • Agreement Not Showing in Tenancies List
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Credits

PreviousQuick Start - Tenancy Builder 3NextCreate and Use Profiles

Last updated 4 years ago

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We use credits to pay for extras such as digital signing or referencing (but see later as you get some free).

100 credits are required for each digital signing irrespective of the number of parties signing (it's per agreement not per signing party).

900 credits are required for a tenancy assessment report (similar to credit report).

We have provided some free credits to users on most subscriptions to get you started and at each renewal you will get free credits as below:

  • £29 per quarter = 300 free credits per renewal

  • £90 each year = 1200 free credits per renewal

  • £129 each year = 1500 free credits per renewal

The same credits as above are provided free on first signup as a new subscriber.

Purchase Credits

You can purchase credits from here.

Ensure you're logged in to your account before purchasing.

If, after purchase, the number of credits you should have is not shown, try refreshing the browser. If that doesn't work, try logging out and back in again to the Builder. To log out, click the small arrow in the very top right of any page.

Viewing Credit Balance

The number of credits you have available is shown on the dashboard.

The credits you have and all activity can also be found in the credits tab of account/profile section of the website.

If your credit activity looks a little strange, we had a little trouble when allocating the initial free credits! Don't worry, it should be correct but if you think the number of credits allocated is wrong, please get in touch.